Marketing ethics is the study of right and wrong with
respect to marketing policies, practices, and systems. Marketing ethics
comprises principles and standards that guide appropriate conduct in
organizations.
From its origins in the early 1970s Macromarketing Seminars, the Journal
of Macromarketing has welcomed papers which consider thoughtfully the
impact of marketing activities and their organization on the
disadvantaged, particularly in the less economically developed parts of
the world. Before the emergence of the business ethics discipline, the
journal was a primary source of theory and empirical work in this field.
Ferrell and Gresham (1985) and Hunt and Vitell (1986) remain the
foundation references for marketing ethics scholars.
The establishment of a special section devoted to this topic represents
an effort both to reclaim this position within the marketing discipline
and to provide an outlet for first rank scholarship in an important area
of applied ethics which, in recent years, has become scattered among
journals with a primary focus on other aspects of business, marketing,
or ethics.
In considering this initiative, the relationship among marketing ethics
and other JMM sections should be noted. The ethical dimensions of
economic and market development were identified previously in terms of
the impact on the poor, a well-known measure of economic justice. In
transitional economies, where institutional
arrangements taken for granted in advanced societies are still quite
immature, the importance of ethics in marketing practices is a major
consideration in whether markets achieve their promise relative to
previous
arrangements. As a cultural phenomenon influencing and influenced by
marketing customs and practices, ethics is an important factor in
explaining both conduct and performance in markets. Quality of life is
significantly affected by the degree of order and harmony present in a
society. Marketing history can be viewed as a study of changing ethical
norms. Much scholarly effort has been devoted to comparing these norms
across differing cultures. The interests of many macromarketers in the
natural environment are clearly identifiable as ethical concerns.
Much progress has been made in public policy initiatives to encourage
ethical compliance in organizations. The Federal Sentencing Guidelines
for Organizations provide a blueprint that many companies are using for
ethic programs. These public policy efforts need to be explored to
determine effectiveness and impact on
marketing activities.
Taking account of the most recent developments in marketing thought, we
should also note the ethical nature of interests in consumer privacy,
particularly as related to Internet marketing and other developments in
information technology, and in whether and how products of dubious
social merit - tobacco, alcohol, and pornography - are marketed.
Ethics can be analyzed in several different frames of reference. First,
the level of moral agency may vary. We are most accustomed to thinking
about ethics in interpersonal terms, for example, disclosure obligations
of
sales representatives to clients or customers. Many ethical issues are
organizational in nature, for example, the policies of corporations or
government agencies that directly or indirectly may influence actions or
their consequences. In a subdiscipline with a broader attention to
systems, macromarketing should also recognize the ethical content of
varying market structures, customs, and institutions. In this realm, we
should be especially cognizant of the presence or absence of checks and
balances and how the pressures of competition and the
search for market advantage may have significant ethical implications.
Second, we can study marketing ethics as an aspect of buyer and seller
behavior, that is, empirically, or from a more normative or prophetic
perspective, how things ought to be.
Third, given the extent of specialization in the marketing discipline,
we should be responsive to the varying interests of marketing scholars
in such areas as e-commerce, product development, marketing
communications, pricing and distribution.
Finally, taking a systems perspective, we should encourage comparative
studies that attend to the similarities and differences across political
systems, cultures, and industries.
The Journal of Macromarketing should welcome the submission of
thoughtful theoretical works as well as empirical studies. In
particular, we should encourage the publication of work that attends to
interests in areas already established within the macromarketing
discipline, that is, development, environment, competition,
quality of life, or history.
Over the years, many have noted the fact that macromarketing has a
prominent normative, even moral agenda. Clearly, many of our most
prominent macromarketing scholars have brought their particular moral
vision to their research and writing. This is a distinguishing
characteristic of our field. The marketing ethics section should, in
time, become the vehicle for ensuring that character is a lasting one.
Please check http://e-businessethics.com for information on
organizational ethics research and resources. A link on this site is
being provided for the Ethics and Values section of the Journal of
Macromarketing.
References
Ferrell, O.C. and Larry G. Gresham. 1995. A Contingency Framework for
Understanding Ethical Decision Making in Marketing, Journal of Marketing
49 (Summer): 87-96.
Junt, Shelby D. Hunt and Scott Vitell. 1986. A general theory of
marketing ethics. Journal of Macromarketing, 6 (Spring): 5-16.
O. C. Ferrell, Section Editor